INTERNET USER PRIVACY POLICY

Garuda Plaza Hotel respects privacy of Internet Users and does not collect personally identifying information without the Internet User's permission.

This policy applies to the web sites owned or operated by Garuda Plaza Hotel, Medan, Indonesia.

You may contact us regarding this Privacy Policy by e-mail at Webmaster, or by mail at our address:

Garuda Plaza Hotel
Jl. Sisingamangaraja 18
Medan, 20213
INDONESIA

1. Collection of Guests Information

Garuda Plaza Hotel only collects personal information which is necessary for the proper conduct of its operations. The level of personal information we collect varies and depends on the purposes for which we require the information.

We take reasonable steps to ensure that if we collect personal information from you, you will be advised of the purpose for which we collect the information and you have the right to access any information held about you.

2. Use and Disclosure of Guests Information

Garuda Plaza Hotel uses guests information only for the primary purpose for which it is collected or for a related purpose where you would reasonably expect the information to be used, such as for promotions. In some instances, information will only be used for the primary purpose and for no other purpose. You have the right to request that your information not be used for related purposes

Garuda Plaza Hotel does not share your personal information with other companies outside the Garuda Plaza Hotel Group, except where it has contractual arrangements for the provision of services, such as mail outs, with third party suppliers which may need access to this information to provide the relevant service.

We do not sell your personal information to third parties for their marketing purposes.

3. Security of Guests Information

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, and to destroy personal information we no longer require, unless we are otherwise required by law to keep it. We operate under policies and procedures which ensure that personal information is stored securely and is accessible only to employees who require access to the information to perform their duties.

4. Access to and Correction of Guests Information

You may request access to all personal information which we may hold about you. However, while we will accommodate these requests, we reserve the right to withhold this information under certain circumstances,

Should you wish to access your personal information, you may direct your request to the Guest Information Desk at Front Office.

You will be required to provide suitable identification to enable us to protect the security and privacy of your personal information. In circumstances where accessing the information is resource intensive, we reserve the right to charge an administration fee for the retrieval of this information.